Virtual Congress Video & FAQ

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Virtual Meeting FAQ

Please see below the answers to some of the most frequently asked questions about the CHEST21 Online Event.


The Virtual Platform will be live during the Congress dates. After the Congress dates, all content is available for an additional 3 months for all registered participants.


Participants can access the sponsored session via the Lobby, by clicking on ‘Satellite Symposia’ or ‘Product Theatre’, depending on the session.

There four possible session formats:

On Demand
The session is pre-recorded. The video will be available for viewing from day 1 via the virtual platform.
Scheduled on Demand
The session is pre-recorded and will be available for viewing at a scheduled time (as per your sponsorship agreement) via the virtual platform. After streaming, the session will stay available for participants to watch on demand via the virtual platform.
Pre-recorded with Live Q&A
The session is pre-recorded and streamed at a given time (as per your sponsorship agreement) followed by a live Q&A with all the speakers. After streaming, the session will be available for participants to watch on demand via the virtual platform, one day following the company’s approval.
Pure Live
Speaker/s and presentation/s are presented and streamed fully live. Session can be held with or without live Q&A. After streaming, the session will be available for participants to watch on demand via the virtual platform, one day following the company’s approval.

Note: All sessions with live elements will be recorded and published automatically on the platform and will be available on demand approximatelly 24-48 hours after session ends unless requested otherwise.

Kenes will pre-record the sessions with the speakers. The Industry Coordinator will contact each speaker and send them the instructions for the pre-recording and different time slots that they will be able to choose from. If a session has more than one speaker, we will take each time zone into consideration when contacting each speaker.

The session will then be recorded by Kenes, and after one week of editing, it will be shared with the sponsor.

Yes, the company will receive the pre-recorded session before the Congress, one week after it’s recorded with the speakers. And, as for the live session, they will receive after the Congress.

Live Q&A will be available and can be included in the session. Sponsors will also be able to add brochures or flyers in the Handout section of their session to be shared with participants.

Additionally, voting and evaluation features can also be embeded in the session. If you would like to receive more information, please contact me.

The live Q&A will start once your pre-recorded session has ended. The speakers and moderator will join live and Kenes will stream it and assist with anything needed.

The live Q&A doesn’t have a time limit, you can use your session’s time as you wish. You can request to stop the Q&A at any time.
Participants will be able to submit their questions that will first go to a moderator. The moderator, after a screening process, will decide which questions to send to the speaker, for him to answer, and they will be made public for all participants.


Live notifications will pop-up on the platform.

There is no limit for the number of people that can join a private and a public chat room.

All participants, speakers, and sponsors can join any public chat room at any time, an invite is not needed. While for private chat rooms, an invite is needed from the person that creates it.

The messages in the general public chat rooms are not private. However, 1:1 messages are private.

The messages can be deleted.


Please contact us with regards to the most updated compliance regulations with regards to the virtual congresses.

Yes, there will be a clear separation between the Educational and the Sponsored Sessions in the lobby of the Congress.


Yes, during Congress hours there will be support from our IT team, via chat or via email, to participants, speakers, and sponsors.

The deadlines and specs will be shared on the Congress website xx months before the start of the Congress.

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